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Tire Adjustment
Below is a list of Manufacturer covered tire adjustment conditions
Ride Complaints will be considered during the first 10% of treadwear only
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Any crack which appears circumferentially in the tire where two stocks join. |
Develops in the tread grooves at the base of the tread pattern. Normally found all the way around the tire and should not be confused with a cut. |
When the tread rubber becomes detached from the carcass. Initial stages will form a bulge in the tire. Advanced stages may be missing tread. |
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Numerous small cracks around the tire in the sidewall area. This condition is adjustable only if within four (4) years of manufacture. Such a condition will become evident in all tires after a longer period of time and will generally NOT lead to tire failure. |
If your tire exhibits any of the above conditions, please contact us immediatly at 973-227-9500.

Below is a list of Road Hazard covered tire adjustment conditions
Road Hazard Warranty covers tires up to 25%-50% of tread wear
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A crack in the sidewall perpendicular to the bead. The opening will protrude in a diagonal direction toward the carcass plies. If ply cords are visible in the opening and are damaged, this condition was caused by a road hazard (cut) and is non-adjustable.
NOT ALL TIRES COME WITH ROAD HAZARD WARRANTY |
Occurs when the bond breaks down between the sidewall rubber and the ply cords. A bulge in the sidewall may appear. This condition is adjustable only if there is no bead damage (mounting), internal cord damage (impact damage), or underinflation/overload condition evident.
NOT ALL TIRES COME WITH ROAD HAZARD WARRANTY |
Cut or snag in sidewall or tread caused by coming in contact with a sharp road hazard object. Visible severed belt or ply cords will confirm this condition.
NOT ALL TIRES COME WITH ROAD HAZARD WARRANTY |
Any puncture can cause underinflation damage to a tire which will eventually lead to a separation. If a tire exhibits a puncture (or a previous repair) in an area which is separated, it is considered non-adjustable.
NOT ALL TIRES COME WITH ROAD HAZARD WARRANTY |
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Cut or tear in the sidewall which occurs during severe underinflation or impact. It is caused by forcing the sidewall into the rim flange area. May or may not show signs on the outside in the form of a buldge and/or scuff but will usually have a small tear through the ply cords on the inside as shown.
NOT ALL TIRES COME WITH ROAD HAZARD WARRANTY |
Straight up and down tear in one of both sidewalls and possibly across the tread. It is generally a result of hitting a large road hazard object such as a curb or deep pothole.
NOT ALL TIRES COME WITH ROAD HAZARD WARRANTY |
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Cut or tear on the inside of the tire in the tread area which occurs from hitting a road hazard object. May or may not show external signs of cuts/scuffs in the tread.
NOT ALL TIRES COME WITH ROAD HAZARD WARRANTY |
If your tire exhibits any of the above conditions and you have a road hazard warranty, please contact us immediatly at 973-227-9500.

Below is a list of non-covered tire adjustment conditons
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There are several types of malwear related to vehicles. The following conditions are caused by lack of vehicle suspension maintenance:
*Worn on one side (alignment wear)
*Cupping on edges (shock absorbers, imbalance, hard cornering)
*Diagonal wear (requires four-wheel alignment to correct) |
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Is the result of driving on a tire while severely underinflated. This generally is the result of a puncture, leaky valve or slow leak. Such a condition occurs when the pressure becomes very low and the tire bulges beyond its design limits. Eventually, the sidewall cords will overflex and tear resulting in a possbile "blowout" of the remaining air pressure. |
Other non-adjustable conditions:
A. Irregular wear or tire damage due to:
- Road hazards such as punctures, cuts, snags, scuffs, carcass bruised or impact breaks.
- Fire, wreck or collision.
- Improper inflation, overloading, high speed spinning, improper mounting or demounting, running flat, off-road use, racing, vandalism, willful damage or abuse.
- Misalignment, wheel imbalance, defective brakes or shock absorber, use of tire chains.
- Any tire which has failed as a result of adding materials (e.g. tire fillers, sealant, or balancing substances)
B. Tires fitted to anything other than the original vehicles.
C. Tire worn beyond treadwear indicator (2/32nds inch or 1.6mm tread remaining)
D. Tire presented by other than actual owner-user.
E. Tire branded "NA" (meaning no adjustment) or "blem" (meaning blemished)
F. Loss of time inconvenience, loss of use of the vehicle or consequential damage.
G. Ride disturbance caused by damaged wheels or after free-replacement conditions.
H. Tire with weather cracking which were purchased more than four years prior to presentation for adjustment.
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